Return Policy – Monzon Print Co

All Sales Are Final

Because each product is custom-printed to order, we do not accept returns, exchanges, or refunds for reasons such as wrong size, color preference, or buyer’s remorse. Please carefully review sizing charts and product details before placing your order.

Damaged or Defective Items

If your item arrives misprinted, damaged, or defective, please contact us within 7 days of delivery. We’ll review the issue and, if verified, arrange a replacement at no additional cost. Photos of the product and packaging will be required.

Wrong Item Received

If you receive the wrong product (different design, size, or garment than ordered), notify us within 7 days. We’ll send the correct item at no charge.

Customer Responsibility

• Verify your design files and placement before submitting your order.

• Double-check size, color, and garment style selections.

• Review our Design File Guidelines (for graphic size, DPI, resolution, and placement requirements) to ensure your artwork meets print specifications.

• We cannot be held responsible for errors made during the ordering process.

Contact

For order issues, email us at support@monzonprintco.com with your order number and photos of the item.